Words That Matter Most in ‘09

A recent study conducted by Taglineguru revealed some compelling findings on the words that mattered most to consumers in ‘09.

They are:
believe                                  far/further
future                                    imagine/see
innovate/innovation              more
new                                       save/savings
together                                you

In an attempt to strengthen brand loyalty during tough economic times, marketers are choosing to “strategically recast their brand messages”.

Red Flag

The research raises some thought-provoking points. By definition, a tagline represents the brand’s foundational value point(s). That being said, if you’re not revamping your entire brand/values/platform, why change the messaging? Brands spend millions establishing brand identity. Great care must be taken when tweaking messages–anything less than consistent leaves room for questions and may cause audiences to think twice when making a purchase decision.

A deliberate “message recast” in an effort to strengthen loyalty (a.k.a. sell product) can open the door for backlash – customer confusion, fear and disturbance. Modifying your tag with the launch of every new marketing campaign indeed sends a NEW message, but moreover it is a mixed message. No matter how clever, a new tagline can’t compensate for a lack of brand confidence.

This is the chance you take.

You Are Your Tagline

Riding an industry trend is one thing, but flipping your tag with the seasons is another.

You should also be aware of what messaging is being used within your industry. Interbrand’s Paola Norambuena, along with Brand Channel, also commented on this study and emphasized the importance of avoiding overuse and repetition: e.g. Wal-Mart (”Save Money. Live Better”)  and Target (”Expect More. Pay Less”).

So, hang onto those taglines, unless you’re ready to pump some serious resources into a rebrand.
As for “Future”, “Imagine” and “Believe”? I don’t know guys, I’m just not that into it.

Hat tip to @Siegalgale

Lisa Kribs is a digital brand strategist + music enthusiast by day + DJ by night. Lisa’s been playing “Stairway to Heaven” since 5th grade. She is also Co-Editor of Fuel Your Branding. Connect with Lisa on Twitter.